Salesforce initially released the free online platform under the name Trailhead in 2014, a gamified learning platform intended to provide developers with all the resources necessary to learn about Salesforce products.
By 2017, Trailhead had become myTrailhead, which is essentially a much more customisable version of Trailhead. You can personalise every part of myTrailhead to reflect your company branding, values and nature of work, which helps staff see the relevancy of what they’re learning to their role. Rather than simply offering courses relating to Salesforce in general, you can create your own content for tasks from scratch. What’s more, myTrailhead can identify (through a set of triggers) when users need help with specific tasks and assigns the right information and quizzes accordingly.
As of today, it has over 1.2 million users who have collectively earned around 12 million badges through completing modules, units and quizzes.