The Camping and Caravanning Club is the world’s leading and longest-standing camping club.
Since opening in 1901, the Club has taken ownership of more than 100 campsites in scenic locations and even recently started offering trips abroad – something that sets them apart from competitors.
Did you know…
That as of 2019, The Camping and Caravanning Club has…
The Camping and Caravanning Club chose to partner with Sandyx to migrate their AS/400 based Membership System to the Salesforce platform.
The Membership System manages all interactions with the Club’s 700,000 members, covering everything from the on-boarding of new members, processing subscription payments, managing account changes to simply answering queries. The system also provides detailed financial and management information reporting, making it a key component in the decision making process and a business critical software solution.
The Salesforce solution is now able to support the growth expected in the membership base and the solution is flexible enough to react quickly to changing business priorities.
The Camping and Caravanning Club can now offer new services to its members and the campsites they manage.
Salesforce integrates seamlessly with the Club’s website, which is used to sign up new members and gives existing members the ability to book holidays or make purchases through their self-service account. In the coming months, the Club is looking to expand their Salesforce portfolio in order to manage other parts of the business, including marketing and data analytics.
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