Insight Healthcare is a not-for-profit organisation that brings together healthcare professionals, clients and treatment venues across the UK.
When pairing up practitioners and clients, the Insight team analyse a variety of different factors to ensure the right individuals are meeting up and in a location suitable for both parties.
Given the many different aspects to consider and the sheer amount of bookings being made daily, the process had begun to consume a lot of the staff members’ time and required streamlining.
Insight Healthcare chose to partner with Sandyx to develop a user-friendly patient management system on Salesforce.
They needed to be able to create appointments that considered multiple factors, quickly and easily. It was important to ensure that clients with particular mental health needs met with medical practitioners possessing the right skills, in a location with the right facilities.
The interactive calendar we created through AnyCal has proven to be incredibly helpful to the Insight team and their clients. It allows clear visibility of appointments via calendars for each room in a venue, and each Practitioner.
Not only does it save time and effort when pairing up clients with the right practitioners, AnyCal also updates the calendar in real-time, as bookings are made to ensure that appointments never overlap.
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